TERMS OF SERVICE
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1. Introduction
Welcome to Inspire D’Elykia. By accessing our website or using our services, you agree to the following terms and conditions. If you do not agree to these terms, please do not use our services.
2. Services
Inspire D'Elykia offers handmade clothing, corsets, scrunchies, as well as other fashion and decoration products. We reserve the right to modify or discontinue our services at any time without notice.
3. Orders and Payments
- Orders : Orders are processed once
once payment is confirmed. Order details are summarized in the confirmation sent by email.- Payments : We accept various payment methods, including credit cards and secure online payments. Delivery costs are added to the order total and are
clearly indicated before confirming the purchase.4. Delivery and Returns
- Delivery : We ship orders within the deadlines indicated on our site. Delivery costs and times may vary depending on destination.
- Returns: Returns are accepted under certain conditions. Products must be returned in their original condition and within 14 days of receipt. Return costs are the responsibility of the customer, unless the product is defective.
5. Privacy Policy
We respect your privacy and are committed to protecting your personal information. The information collected during your use of our services is used in accordance with our
privacy policy, which you can consult on our website.6. Intellectual Property
All content on our website, including images, texts and logos, is the exclusive property
by Inspire D'Elykia. Any unauthorized use of this content is prohibited.7. Liability
Inspire D'Elykia cannot be held responsible for direct or indirect damage resulting from the use of
our site or our products. We strive to provide accurate and up-to-date information, but we do not guarantee the absence of errors.8. Changes to the Terms
We reserve the right to modify
these terms at any time. Changes will be published on our website, and
your continued use of our services constitutes acceptance of the terms
modified.9. Contact
For any questions or concerns regarding our terms of service, please contact us at: inspiredelykia@gmail.com
Return policy
Thank you for choosing Inspire D'Elykia for your custom clothing. We are committed to providing you with high quality products and exceptional customer service. Please read carefully
our return policy:1. Right of Withdrawal
- Return Period: You have 14 days from receipt of your order to return the items.
- Conditions : Items must be returned in their original condition, unworn, unwashed and with all
labels intact.2. Exceptions
- Made-to-measure items: No returns are possible for clothing made to measure according to specifications and
design chosen by the customer. These articles are created specifically for
meet your needs and cannot be resold.3. Return costs
- Costs : Return costs are the responsibility of the customer. We recommend using a tracked delivery service to guarantee receipt of your package.
4. Return Procedure
- Notification: Before returning an item, please contact us at inspiredelykia@gmail.com to obtain a return authorization.
- Shipping : The return address will be communicated to you by email.
- Refund : Once the item is received and inspected, we will notify you whether your refund is approved or rejected. If approved, your refund will be processed and a credit will be
automatically applied to your original payment method within
[number of days] days.We thank you for your understanding and cooperation.
For any questions, please do not hesitate to contact us
contact at inspiredelykia@gmail.com